Table of Contents:

1. Shipping
2. Packaging
3. Packaging instructions
4. Shipping costs
4.1 National shipping
4.2 International shipping
5. Country zones

1. Shipping:

We ship exclusively with our shipping logistics partner DHL. You always pay the pure shipping and packaging costs.


2. Packaging:

All our products are delivered in special and extra secure packaging. Here we use stable corrugated cardboard shipping bags or folding cartons. We make sure that your order arrives undamaged.


3. Packaging instructions:

To protect the environment, we rely on recyclable packaging. These can be disposed of with your household waste at no charge.


4. Shipping costs:

From 40,00 Euro value of goods we ship free of charge within Germany, below prices are listed 4.1 and 4.2.
Please note that virtual goods (download items) are not included in the value of the goods. The shipping costs are only valid for material goods that are sent by post.

4.1 Cost of national shipping - Germany

Shipping national 1 - Book Post

Service provider: Deutsche Post
Art of delivery: Book Post ECO
Shipment term^*1: 3 to 5 working days
Online tracking: No
Insured: No
Price: 1,95 €
Cash on delivery: No

Shipping national 2 - Letter Delivery

Service provider: Deutsche Post
Art of delivery: Letter Delivery PRIO
Shipment term^*1: 1 to 3 working days
Online tracking: No
Insured: No
Price: 2,95 €
Cash on delivery: No

Shipping national 3 - Parcel

Service provider: DHL
Art of delivery: Parcel
Shipment term^*1: 1 to 2 working days
Online tracking: Yes^*2
Insured: Yes^*3
Price: 4,85 €
Cash on delivery: Yes, plus 6,99 €


4.2 Cost of international shipping - Europe

Shipping Europe 1 - Book Post

Service provider: Deutsche Post
Art of delivery: Book Post ECO
Shipment term^*1: 3 to 10 working days
Online tracking: No
Insured: No
Price: 6,55 €
Cash on delivery: No

Shipping Europe 2 - Letter Delivery

Service provider: Deutsche Post
Art of delivery: Letter Delivery PRIO
Shipment term^*1: 2 to 3 working days
Online tracking: No
Insured: No
Price: 7,55 €
Cash on delivery: No

Shipping Europe 3 - Parcel

Service provider: DHL
Art of delivery: Parcel
Shipment term^*1: 2 to 3 working days
Online tracking: Yes^*2
Insured: Yes^*3
Price: 13,90 €
Cash on delivery: No


5. Country zones:

We ship our goods all over Europe, including the following countries:

Albania, Andorra, Belgium, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Iceland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Macedonia, Moldova, Monaco, Netherlands, Norway, Austria Poland, Portugal, Romania, San Marino, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Turkey, Ukraine, Hungary, United Kingdom

If your country is not listed please contact us. We will be happy to tell you if we can also deliver to your preferred destination country and what shipping costs would be incurred.

^*1: For delivery on islands and in rural and/or hard-to-reach areas as well as due to special import regulations - depending on the country of destination - the terms are extended by up to 5 working days.
^*2: You will automatically receive a tracking link from our system after your order is dispatched by e-mail.
^*3: These shipments are insured against loss or damage up to 500.00 Euro by post.